Last updated: January 2026

Privacy Policy – 81gg: Data Protection in Brazil

The 81gg takes your data privacy seriously. This document explains, in plain language, how we collect, use, and protect your personal information in compliance with the LGPD (Law No. 13,709/2018).

LGPD Compliant
SSL 256-bit
No Data Selling
Data Subject Rights
DPO Available

Privacy You Can Actually Understand

The key pillars of 81gg's privacy policy before you dive into the full document

Minimal and Necessary Data Collection

The 81gg collects only the data strictly necessary to operate the services you use: account registration, identity verification, payment processing via Pix and card, and fraud prevention. Nothing beyond what is essential.

Your Data Is Never Sold

The 81gg does not sell, rent, or share your personal data with third parties for commercial purposes. The only situations in which information is shared are with essential service providers (payment processors, game providers) and when required by law.

Full LGPD Compliance

All data collection, storage, and processing at 81gg comply with the guidelines of the General Data Protection Law (Lei nº 13.709/2018). We have a designated Data Protection Officer (DPO) available to handle data subject requests.

High-Level Security

All communication between your device and the servers of the 81gg is protected by 256-bit SSL encryption. Financial data — including Pix, card, and boleto information — is handled by systems certified with the highest levels of protection available in the Brazilian market.

You Control Your Data

As the owner of your data, you have rights guaranteed by the LGPD: to access, correct, port, and request the deletion of your information. The 81gg handles all such requests within the legally required timeframes, without unnecessary red tape.

Plain Language, No Legal Jargon

This policy was written in Brazilian Portuguese so that any user can understand what happens to their data — not merely to tick a legal compliance box with incomprehensible language. If anything is unclear, the support team at 81gg explains in minutes via live chat.

Summary: The 81gg only collects the data necessary to operate its services, does not sell your information to third parties, keeps everything protected with 256-bit SSL encryption, and fully complies with the LGPD. Questions? Reach our 24/7 support team or email contato@81gg.best.

1

Who We Are

The 81gg, accessible at https://81gg.best, is the Controller of the personal data processed under this Privacy Policy. For the purposes of the LGPD (Law No. 13,709/2018), "Controller" refers to the entity that determines how and why personal data is processed.

This Privacy Policy applies to all services provided by 81gg, including Sports Betting (football, MMA/UFC, basketball NBB, volleyball, e-sports, and other modalities), online casino (slots, Live Casino, crash games, blackjack), bonus and promotions system, customer support, and all other platform features.

By creating an account and using the services of 81gg, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.


2

Data We Collect

The 81gg collects personal data at different points during your interaction with the platform. Below are the categories and examples of data collected:

Registration and identification data:

  • Full name;
  • CPF (Individual Taxpayer Registration number);
  • Date of birth;
  • Full residential address (street, number, ZIP code, city, state);
  • Email address;
  • Mobile phone number;
  • Photo of a government-issued ID (national ID, driver's license, or passport), when requested during the KYC process.

Financial and transaction data:

  • Registered Pix key (CPF, email, mobile number, or random key);
  • Credit and debit card details (partial number, card brand — full card data is processed directly by the card networks and is not stored on 81gg);
  • Complete history of deposits and withdrawals, including amounts, dates, payment methods used, and transaction status;
  • Betting history and gaming session records.

Platform access and usage data:

  • IP address at the time of access;
  • Browser type and version;
  • Operating system and device model;
  • Date, time, and duration of sessions;
  • Pages visited and actions taken within the platform;
  • Approximate geolocation derived from IP address (city/state level, not GPS tracking).

Communication data:

  • Content of conversations with customer support via live chat;
  • Content of emails exchanged with the team at 81gg;
  • Records of notifications sent (email, SMS) and read receipts.

3

How We Use Your Data

The personal data collected by 81gg are used exclusively for the purposes described below. We do not use your data for any purpose not listed here without notifying you in advance:

  • Account creation and management: To create your account, authenticate your access, maintain your betting and transaction history, and ensure that only you can access your own account.
  • Payment processing: To process deposits via Pix, bank slip, credit and debit card, PicPay, and Mercado Pago, and to execute withdrawals to Brazilian bank accounts (Nubank, Itaú, Bradesco, Banco do Brasil, and others).
  • Identity verification (KYC): To confirm that you are 18 or older, that the information provided is accurate, and that the payment methods are in your name, in compliance with legal anti-money laundering obligations.
  • Fraud prevention and security: To identify and prevent unauthorized access, use of multiple accounts, fraud attempts, match manipulation, and other unlawful activities.
  • Customer support: To handle your requests, resolve disputes, and continuously improve service quality based on interaction history.
  • Account communications: To send registration confirmations, deposit and withdrawal notifications, security alerts, and updates regarding changes to the Terms of Use or this Privacy Policy.
  • Marketing communications (with consent): To send promotions, updates on new games, bonus campaigns, and information about sports events covered by 81gg, only for users who have expressly consented to receive this type of communication. You can opt out at any time.
  • Compliance with legal obligations: To comply with directives from regulatory authorities, court orders, and legal requirements applicable to the sports betting and online gaming sector in Brazil.
  • Platform improvement: To analyze aggregated, anonymized usage patterns, identify technical issues, and improve the user experience on the platform.

4

Legal Basis for Processing

Under the LGPD, all personal data processing must have a legal basis. The 81gg bases its data processing activities on the following legal grounds set out in Article 7 of Law No. 13,709/2018:

  • Contract performance (Art. 7, V): Processing is necessary to perform the contracted services when you create an account with 81gg — without registration data, it is not possible to create an account, process Pix deposits, or execute withdrawals.
  • Compliance with a legal obligation (art. 7º, II): Identity verification (KYC), anti-money laundering compliance, and reporting to regulatory authorities are legal obligations that 81gg must comply with regardless of user consent.
  • Legitimate interest (art. 7º, IX): The processing of access data (IP, device, session) for fraud prevention and platform security is grounded in the legitimate interest of 81gg and of users themselves to maintain a safe environment.
  • Consent (Art. 7, I): For sending marketing communications and promotions, processing is based on your express consent, which may be withdrawn at any time without affecting any other services.

5

Data Sharing

The 81gg does not sell, rent, or share your personal data with third parties for commercial purposes. Data sharing occurs exclusively in the situations listed below, always limited to the minimum information necessary:

Essential service providers:

  • Payment processors: To process transactions via Pix, boleto bancário, credit and debit cards, PicPay, and Mercado Pago. These partners receive only the data required to process each transaction and are contractually obligated to maintain the same level of data protection required by the 81gg.
  • Game providers: For slots, live casino, crash games, and blackjack to function correctly, game technology providers receive an anonymized session identifier. Your full name, CPF, and financial data are never shared with game providers.
  • Identity verification services: Specialized KYC (Know Your Customer) and anti-money laundering partners that assist with the document verification process.
  • IT Infrastructure and Hosting: Cloud and security service providers that operate the servers where the platform of 81gg operates, all subject to strict confidentiality agreements.

Authorities and legal obligations:

  • Regulatory bodies overseeing the online betting and gaming sector in Brazil, when required by law or regulation;
  • Courts, Public Prosecution Service, and law enforcement authorities, upon a valid judicial or legal order;
  • National Data Protection Authority (ANPD), as required by the LGPD.

Clear commitment: No marketing company, advertising platform, data broker, or other third party with commercial interests has access to your personal information. This is non-negotiable for 81gg.


6

Cookies and Similar Technologies

The 81gg uses cookies and similar technologies (such as pixels and local storage) to ensure the platform works correctly and to improve your experience. See the types used:

  • Essential cookies: Required for the platform to function. They keep your session active after login, remember basic interface preferences, and ensure transaction security. These cookies cannot be disabled without affecting the platform's functionality.
  • Performance cookies: They collect anonymous information about how users interact with the platform — which pages are visited most, where technical errors occur, and average load times. The data is aggregated and does not identify individual users.
  • Functionality cookies: They remember your preferences, such as language (Brazilian Portuguese), odds format (decimal, fractional, or American), and your preferred region for Sports Betting.
  • Game session cookies: Used by integrated game providers (slots, Live Casino, crash games) to maintain the integrity of ongoing rounds. They are automatically deleted at the end of the session.

You can manage your cookie preferences in your browser settings. Blocking essential cookies may prevent login and financial transactions from working correctly on the 81gg.


7

Data Security

The 81gg adopts a comprehensive set of technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

  • Encryption in transit: All communication between your device (phone, computer, or tablet) and the servers of 81gg is protected by TLS 1.3 protocol with a 256-bit SSL certificate. The padlock in your browser confirms that the connection is secure.
  • Encryption at rest: Sensitive data stored on our servers (KYC documents, financial data, passwords) is encrypted at rest using industry-standard high-grade algorithms.
  • Access control: Access to user data is restricted to employees and systems that require it to perform specific functions. All access is recorded in audit logs.
  • Two-factor authentication (2FA): Available to all users as an additional layer of account security. We strongly recommend enabling it to protect your balance and personal information.
  • Continuous monitoring: Automated systems monitor the platform around the clock to detect suspicious patterns, intrusion attempts, and fraudulent activity in real time.
  • Security testing: We conduct periodic penetration testing and security audits with independent specialized firms.

In the event of a security incident that may affect your personal data, 81gg will follow the procedures set out in the LGPD, including notifying the ANPD and affected data subjects within the legally required timeframes.

Remember: your security also depends on you. Use a strong, unique password for your account at 81gg, never share your credentials, and enable 2FA. If you suspect unauthorized access, contact our support team immediately via live chat, available 24 hours a day.


8

Data Retention and Deletion

The 81gg retains your personal data only for as long as necessary for the purposes for which it was collected, in accordance with the minimum retention periods required by Brazilian law:

  • Financial and transaction data: Retained for a minimum of 5 years after account closure, as required by tax legislation and anti-money laundering laws (Law No. 9,613/1998).
  • KYC documents (national ID, driver's license, proof of address): Retained for a minimum of 5 years after verification or account closure, to fulfill legal obligations.
  • Betting history: Retained for a minimum of 5 years for audit purposes, dispute resolution, and compliance with regulatory obligations.
  • Access logs: Retained for a minimum of 6 months, as required by the Brazilian Internet Civil Rights Framework (Law No. 12,965/2014).
  • Customer support data: Retained for 2 years after account closure to allow for the resolution of late disputes.
  • Data collected on the basis of consent (marketing): Deleted immediately upon withdrawal of consent by the user, provided there is no other legal basis justifying retention.

Once retention periods have elapsed, data is securely and permanently deleted or anonymized, making it impossible to identify the individual.


9

Your Rights as a Data Subject

The LGPD grants you, as the data subject, a set of rights that 81gg is fully committed to upholding. Here is what you can request at any time:

Access

Request a copy of all personal data that 81gg stores about you, in a readable format.

Correction

Request the correction of incomplete, inaccurate, or outdated data, such as your address, phone number, or email.

Deletion

Request the deletion of unnecessary data or data collected on the basis of withdrawn consent, subject to mandatory legal retention periods.

Portability

Request the transfer of your data to another controller in a structured, interoperable format, in accordance with ANPD regulations.

Objection and Blocking

Object to processing carried out on the basis of legitimate interest and request data blocking in situations provided for under the LGPD.

Consent Withdrawal

Withdraw at any time the consent given for processing based on that legal basis (such as marketing communications), without affecting any other services.

To exercise any of these rights, contact us via live chat available 24 hours a day on the platform, or send an email to contato@81gg.best with the subject line "LGPD Request – [your name]". The 81gg will respond within 15 calendar days, as required by law.


10

International Data Transfers

Some of the service providers that 81gg uses — particularly cloud infrastructure providers and gaming technology providers — may process data on servers located outside Brazil. When this occurs, 81gg adopts the following safeguards:

  • Contracts with international vendors include specific data protection clauses equivalent to those required under the LGPD;
  • Transfers occur only to countries or organizations that offer an adequate level of protection, as assessed by the ANPD or through standard contractual clauses;
  • The volume of data transferred is limited to the minimum necessary to provide the specific service, and does not include identification documents or complete financial data.

The majority of data processing at 81gg, especially financial and KYC data, is stored on servers located in Brazil or the European Union — jurisdictions with internationally recognized high standards of data protection.


11

Minors

The services offered by 81gg are intended exclusively for users aged 18 and over. The platform does not knowingly collect personal data from individuals under 18 and performs age verification during the registration process.

If we become aware that we have collected data from a user under 18, we will act immediately to:

  • Close the associated account;
  • Return the real-money balance to the legal guardian after identity verification;
  • Delete the personal data collected, subject only to the mandatory retention periods required by law for auditing purposes and prevention of repeated registration attempts.

If you suspect that a minor has created an account on 81gg, contact our support team immediately. We take this matter with the utmost seriousness.


12

Changes to This Policy

The 81gg may update this Privacy Policy periodically to reflect changes in legislation, our services, or our data processing practices. The procedure for communicating changes is:

  • Email notification to your registered address at least 15 days in advance of material changes that affect your rights;
  • A prominent notice on the platform during the 15 days prior to the new terms taking effect;
  • Update of the "Last updated" date at the top of this page.

Continued use of the platform after material changes take effect constitutes acceptance of the updated terms. For changes that require fresh consent (such as new processing purposes), we will request your explicit agreement before any new processing begins.


13

Data Protection Officer (DPO)

In accordance with Article 41 of the LGPD, the 81gg has appointed a Data Protection Officer (DPO) responsible for:

  • Receive complaints and communications from data subjects and provide clarifications;
  • Receive communications from the National Data Protection Authority (ANPD);
  • Train the staff of the 81gg about data protection practices;
  • Carry out any other responsibilities assigned by the 81gg or established under supplementary regulations.

The DPO of the 81gg can be contacted by email contato@81gg.best with the subject line "Data Officer – LGPD". Requests directed to the DPO are handled with priority and responded to within the legally required timeframe.


14

Contact and Requests

For any matter related to this Privacy Policy, the processing of your data, or the exercise of your rights as a data subject, you may contact 81gg through the following channels:

  • Live chat: Available 24 hours a day, every day, directly on the platform. Ideal for urgent requests or quick questions.
  • Email: contato@81gg.best — for formal LGPD-related requests (access, correction, deletion, portability). Use the subject line "LGPD Request – [your full name]" to help us route your request efficiently.

The 81gg commits to responding to all LGPD-related requests within 15 calendar days. For complex cases requiring more detailed review, we will inform you of the need for additional time within the first 5 business days of receiving your request.

If you believe your rights have been violated after exhausting all support channels provided by the 81gg, you have the right to file a complaint with the National Data Protection Authority (ANPD) through the official channels available at www.gov.br/anpd.

Privacy Policy Summary

The most frequently asked questions from 81gg users, all in one place

Aspect 81gg's Position Legal Basis
Sale of data to third parties Never occurs Absolute commitment
Transaction encryption 256-bit SSL across all operations TLS 1.3
Legal compliance LGPD – Lei nº 13.709/2018 Designated DPO
Deadline for responding to requests Up to 15 calendar days As required by the LGPD
Financial data retention Minimum 5 years Legal obligation
Data Subject Rights Access, correction, deletion, portability, objection Art. 18 LGPD
Email/SMS Marketing Only with express consent Mandatory opt-in
International transfer Only with contractual safeguards LGPD-Equivalent Clauses
Data of minors under 18 Not collected — account closed immediately Absolute prohibition

Why Data Privacy Matters for Online Bettors

When you register on an online betting platform, you are providing sensitive information — your CPF, banking details for Pix, and identity documents for KYC verification. It is only natural to want to know exactly what happens with all of that. The 81gg understands this concern, which is why this policy was written to actually be read — not filed away unread.

The most important point for most users is straightforward: the 81gg does not sell your data. Your personal data has never been, is not, and will never be traded with marketing companies, advertising platforms, or data brokers. When you make a deposit via Pix, your key information is shared only with the payment processor — solely to complete the transaction, not to feed third-party databases. When you complete KYC with your ID or driver's license, that document is stored on the servers of 81gg protected by encryption, does not circulate beyond its intended path.

The LGPD (General Data Protection Law, Law No. 13,709/2018) came into effect in 2020 and fundamentally changed how companies must handle personal information in Brazil. Before it, companies could largely do as they pleased with your data — and many did questionable things. The law now precisely defines what data may be collected, for what purpose, for how long, with whom it may be shared, and what rights you hold as a data subject. The 81gg operates fully within this framework, with a designated Data Protection Officer (DPO) and internally audited processes reviewed on a regular basis.

One practical question many users ask is about betting history: who can see it? The answer is: you and the 81gg with authorized access for specific purposes: customer support (to resolve disputes), compliance (to review suspicious bets), and internal auditing. No commercial third party, partner, or other platform has access to your betting history. In the event of a court order, it may be disclosed to the relevant authorities upon formal request.

The Pix question deserves special attention since it is the most widely used payment method among Brazilian bettors. When you make a Pix deposit at 81gg, the transaction goes through Brazil's Central Bank system — which operates the Pix infrastructure — and through the platform's partner payment processor. The 81gg receives deposit confirmation and credits your balance. Throughout this process, your Pix key data is recorded as part of your account's financial history, protected with the same level of security as any banking information. For withdrawals, the process is reversed: you provide the destination Pix key, and 81gg processes and the funds reach your account in under 60 seconds.

The cookies used by 81gg are another point worth clarifying. Some cookies are essential — without them, you cannot log in or maintain an active game session. These cannot be disabled without breaking the platform. Performance cookies collect anonymous data about how users interact with the platform (which pages load fastest, where errors occur). This data is used to improve the experience — no name, CPF, or personally identifiable information is part of that analysis. There are no advertising tracking cookies on the 81gg, as there is no third-party advertising on the platform.

Regarding the rights guaranteed by the LGPD: you may request a copy of everything that 81gg holds about you, request corrections to inaccurate data, ask for the deletion of unnecessary data, and request portability to another platform. These rights are not just theoretical — the process actually works. Simply send an email to contato@81gg.best with the subject line "LGPD Request" and you will receive a response within 15 days. For urgent matters, the live chat resolves issues in real time.

Finally, data protection at 81gg is not just a legal matter — it is a matter of trust. For a betting platform to function, users need to trust that their money is safe, their personal information is protected, and the rules are clear. The 81gg works every day to earn that trust — not just at the moment of registration. If you have any questions about how your data is handled, our support team is available 24 hours a day — in Portuguese, via live chat, with no bots and no waiting.

Your Data Protected, Your Money Secure at 81gg

Sign up for free, deposit via Pix from R$ 20.00, and get started with a bonus of up to R$ 500.00.

Create Free Account

Privacy Frequently Asked Questions

The most common questions from Brazilian users about data protection at 81gg

The 81gg does not share your data with banks or government authorities on a routine basis. The only scenario in which data is provided to public bodies is pursuant to a valid court order, a directive from a competent regulatory authority, or a specific legal requirement in the betting sector. Financial transactions via Pix pass through the Banco Central do Brasil's infrastructure as part of the normal functioning of the payment system — this is inherent to Pix, not a choice made by 81gg.

Yes, you can request the deletion of your personal data. However, 81gg is required by law to retain certain data for minimum periods even after account closure — particularly financial data (minimum 5 years under tax legislation) and access logs (minimum 6 months under the Marco Civil da Internet). Data collected solely on the basis of consent (such as marketing preferences) may be deleted immediately upon your request. To request deletion, send an email to contato@81gg.best with the subject line "LGPD Request – Data Deletion".

Your betting history is accessible only to you and to the internal team at 81gg with authorized access for specific purposes: customer support (to resolve disputes), compliance (to verify suspicious bets), and internal auditing. No commercial third party, partner, or other platform has access to your betting history. In the event of a court order, it may be disclosed to the relevant authorities upon formal request.

Your full credit or debit card details (full card number, CVV) are never stored on 81gg's servers. 81gg. Processing is handled directly by PCI-DSS certified payment operators, the international security standard for card data. The 81gg receives only a confirmation that the transaction was approved, without access to the full card number. For future deposits with the same card, the payment processor's tokenization allows reuse without re-entering sensitive details — but the actual card data always remains in the exclusive custody of the processor, never with 81gg.

In the event that 81gg, users would be notified with reasonable advance notice, available balances would be returned, and personal data would be handled in accordance with the LGPD — retained for the minimum period required by law and deleted thereafter. In the event of a merger, acquisition, or business transfer, users would be informed of any change in the data controller before it takes effect, with the option to close their account and request data deletion if they do not agree to the transfer.

You can opt out of marketing emails and SMS at any time in three ways: by clicking the "unsubscribe" link in the footer of any promotional email from 81gg; by accessing the notification settings within your account on the platform; or by contacting support via live chat or email at contato@81gg.best. Opt-outs are processed within 48 hours. Essential transactional communications (deposit confirmation, withdrawal alerts, password changes) will continue to be sent regardless of your marketing preferences, as they are required for the security and operation of your account.
Questions or Requests About Your Data?

To exercise your rights as a data subject (access, correction, deletion, portability) or for any privacy-related matter, please contact the Data Protection Officer at 81gg by email contato@81gg.best with the subject line "LGPD Request". You can also reach our 24/7 support team via live chat. See also our Terms and Conditions and the Responsible Gambling.

Play with Confidence at 81gg

Your data protected by the LGPD, your money secured with Pix and 256-bit SSL

Português